Position: Telesales Executive
Company Overview: Airtel is a leading telecommunications company committed to delivering innovative solutions and exceptional services to its customers. As a Telesales Executive at Airtel, you'll play a pivotal role in connecting customers with our products and services while ensuring an excellent customer experience.
Job Overview: As a Telesales Executive, you will be a part of our sales team responsible for promoting Airtel's products and services through effective telephonic communication. Your role will involve understanding customer needs, providing solutions, and driving sales while maintaining a high level of customer satisfaction.
- Customer Engagement: Engage with potential customers through outbound calls, understand their requirements, and effectively communicate the benefits of Airtel's products and services.
- Sales Targets: Meet and exceed sales targets by actively promoting Airtel's offerings, upselling products, and converting leads into sales through persuasive and consultative selling techniques.
- Product Knowledge: Acquire in-depth knowledge of Airtel's products, services, pricing, and promotional offers to educate customers and address their queries effectively.
- Relationship Building: Build and maintain strong customer relationships by providing accurate information, resolving concerns, and ensuring a positive customer experience at every interaction.
- Lead Management: Manage and update customer databases, maintain accurate records of interactions, and follow up on leads to ensure closure and customer satisfaction.
- Team Collaboration: Collaborate with team members and supervisors, sharing insights, best practices, and contributing to a positive team environment.
- Process Adherence: Adhere to sales scripts, guidelines, and compliance standards while conducting sales calls, ensuring ethical practices and adherence to regulatory requirements.
- Feedback and Improvement: Provide feedback on customer preferences, market trends, and suggestions for process improvement to enhance sales effectiveness.
Airtel 12th Pass Job
Qualifications and Skills:
- Educational Background: Minimum of 12th grade education; a bachelor's degree is preferred but not mandatory.
- Sales Experience: Airtel Recruitment 2024 Prior experience in tele-sales, customer service, or a related sales role is an advantage.
- Communication Skills: Excellent verbal communication skills in the local language, along with proficiency in English, to effectively engage and persuade customers.
- Sales Acumen: Strong sales and negotiation skills with the ability to understand customer needs and tailor solutions accordingly.
- Computer Proficiency: Basic computer skills to navigate sales software, CRM systems, and Microsoft Office tools.
- Target Orientation: Goal-oriented mindset with a track record of meeting or exceeding sales targets.
- Resilience: Ability to handle rejection, work under pressure, and maintain enthusiasm and positivity in a sales-driven environment.
Airtel Telesales Executive Job
Why Join Airtel:
- Growth Opportunities: Airtel provides opportunities for career advancement, skill development, and learning through continuous training programs.
- Innovative Environment: Be part of a dynamic and innovative company that values creativity and innovation in the telecommunications industry.
- Performance Rewards: Competitive compensation packages with performance-based incentives and rewards for exceeding targets.
- Work-Life Balance: Structured work schedules that offer work-life balance and flexibility.
- Culture of Diversity: Join a diverse and inclusive work environment that encourages collaboration and personal growth.