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Refer below responsibility and qualifications to submit application at Amazon Career Job.
- Job Title: Customer Service
- Location: (Work From Home)
- Company: Amazon
- Qualifications: 12th Pass or Equivalent
- Job Type: Full-time/Part-time
- Salary: ₹15,000.00 – ₹20,000.00 per month
- Schedule: Fixed shift
- Supplemental Pay: Overtime pay
- Experience: Freshers can apply
Are you looking for a dynamic career opportunity with one of the world's largest e-commerce and technology companies? Look no further! Amazon Need Freshers is actively hiring freshers for Customer Service roles, and the best part is, you can work from the comfort of your home. If you have excellent communication skills, a passion for customer service, and a desire to be a part of a global team, this is your chance to embark on a fulfilling career journey with Amazon.
Responsibilities:
As a Customer Service Representative at Amazon, your key responsibilities will include:
- Inbound Customer Support: Handling inbound customer calls and providing assistance with inquiries, orders, and general product information.
- Issue Resolution: Resolving customer concerns, complaints, and issues with efficiency and professionalism.
- Chat and Email Support: Providing support through chat and email channels to address customer queries.
- Order Processing: Assisting customers with placing orders, tracking shipments, and managing returns.
- Product Knowledge: Acquiring and maintaining in-depth knowledge of Amazon's extensive product catalog.
- Cross-selling: Recommending additional products to customers based on their needs and preferences.
- Quality Service: Delivering high-quality customer service to enhance customer satisfaction and loyalty.
Qualifications:
- Educational Background: 10th/12th pass or graduates from any stream are welcome.
- Communication Skills: Clear and effective verbal and written communication skills in the language of support (typically English).
- Customer-Centric Approach: A customer-friendly attitude with a commitment to providing outstanding service.
- Problem-Solving Skills: Ability to analyze and solve customer issues efficiently.
- Tech-Savvy: Comfortable using and navigating multiple software applications.
Benefits:
- Work From Home: Enjoy the flexibility of working from the comfort of your home.
- Training Program: Comprehensive training to familiarize you with Amazon's systems and customer service best practices.
- Career Growth: Opportunities for career advancement within Amazon's vast network of operations.
- Competitive Compensation: Attractive salary packages with additional benefits.
- Health Insurance: Comprehensive health coverage for employees.
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How to Apply:
If you are excited about the prospect of working with Amazon and meet the qualifications, we invite you to submit your resume along with a cover letter expressing your interest in the Customer Service Representative position. Don't miss this opportunity to be a part of a company that is reshaping the way the world shops and consumes content.
Embark on a rewarding career journey with Amazon! Your dedication and skills will play a crucial role in providing exceptional customer service and contributing to the success of one of the world's most innovative companies. Apply now and take the first step towards a fulfilling career with Amazon.
12th Pass or Equivalent