Refer below responsibility and qualifications to submit application at Amazon Career Job.
- Job Title: Call Center Freshers
- Location: (Work From Home)
- Company: Amazon
- Qualifications: 12th Pass or Equivalent
- Job Type: Full-time/Part-time
- Salary: ₹15,000.00 – ₹20,000.00 per month
- Schedule: Fixed shift
- Supplemental Pay: Overtime pay
- Experience: Freshers can apply
Are you ready to be part of the global e-commerce and technology giant, Day Shifts Amazon Hiring We are currently hiring for various roles in our Call Centers, and we invite freshers to apply for positions that offer day shifts. If you are looking for a dynamic work environment, career growth, and the chance to be a part of an innovative team, this is your opportunity!
As a Call Center Associate at Amazon, you will be responsible for:
- Customer Interaction: Handling inbound/outbound customer calls, addressing inquiries, and providing information about products and services.
- Issue Resolution: Resolving customer concerns, complaints, and issues with efficiency and professionalism.
- Order Processing: Assisting customers with placing orders, tracking shipments, and managing returns.
- Product Knowledge: Acquiring and maintaining knowledge of Amazon's extensive product catalog.
- Cross-selling: Recommending additional products to customers based on their needs and preferences.
- Quality Service: Delivering high-quality customer service to enhance customer satisfaction and loyalty.
- Educational Background: 10th/12th pass or graduates from any stream are welcome.
- Communication Skills: Clear and effective verbal communication in the language of support (typically English).
- Customer-Centric Approach: A customer-friendly attitude with a commitment to providing outstanding service.
- Problem-Solving Skills: Ability to analyze and solve customer issues efficiently.
- Team Player: Collaboration with team members for seamless issue resolution.
- Training Program: Comprehensive training to familiarize you with Amazon's systems and customer service best practices.
- Career Growth: Opportunities for career advancement within Amazon's vast network of operations.
- Competitive Compensation: Attractive salary packages with additional benefits.
- Health Insurance: Comprehensive health coverage for employees.
- Work-Life Balance: Day shifts to ensure a healthy work-life balance.
How to Apply:
If you are excited about the prospect of working with Amazon and meet the qualifications, we invite you to submit your resume along with a cover letter expressing your interest in the Call Center Associate position. Don't miss this opportunity to be a part of a company that is reshaping the way the world shops and consumes content.
Embark on a rewarding career journey with Amazon! Your dedication and skills will play a crucial role in providing exceptional customer service and contributing to the success of one of the world's most innovative companies. Apply now and take the first step towards a fulfilling career with Amazon.
12th Pass or Equivalent