Refer below responsibility and qualifications to submit application at OYO Hotels Career Job.
- Job Title: Front Desk As Receptionist & Calling
- Location: (Work From Home)
- Company: OYO Hotels
- Qualifications: 12th Pass or Equivalent
- Job Type: Full-time/Part-time
- Salary: ₹15,000.00 – ₹20,000.00 per month
- Schedule: Fixed shift
- Supplemental Pay: Overtime pay
- Experience: Freshers can apply
Are you a dynamic individual with excellent communication skills and a passion for hospitality? OYO Hotels Need Freshers is looking for enthusiastic freshers to join us as Front Desk Receptionists & Calling Executives. This is not just a job; it's an opportunity to become an integral part of the hospitality industry, providing exceptional service to our guests and contributing to the success of one of the world's leading hotel chains. If you're ready to kickstart your career in a vibrant and customer-focused environment, this might be the perfect role for you!
As a Front Desk Receptionist & Calling Executive at OYO Hotels, you will play a crucial role in creating a positive guest experience. Your responsibilities will include managing front desk operations, handling guest inquiries and reservations, and ensuring effective communication to enhance the overall quality of our services. This entry-level position is tailored for freshers who are eager to learn, grow, and build a rewarding career in the hospitality sector.
- Front Desk Operations:
- Greet guests with a warm and welcoming demeanor.
- Check-in and check-out guests efficiently, ensuring a smooth process.
- Handle guest inquiries, requests, and complaints professionally.
- Reservation Management:
- Manage room reservations and ensure accurate record-keeping.
- Assist guests with booking accommodations and provide information about room availability.
- Calling Executives:
- Make outbound calls to guests for booking confirmations and follow-up.
- Provide information about OYO Hotels' services, promotions, and special offers.
- Customer Service:
- Maintain a customer-centric approach in all interactions.
- Address and resolve guest concerns promptly and effectively.
- Coordinate with other departments to ensure seamless communication and guest satisfaction.
- Answer phone calls and respond to emails in a professional and timely manner.
- Team Collaboration:
- Work collaboratively with the hotel staff to ensure a positive and cohesive work environment.
- Participate in team meetings and training sessions.
- High school diploma or equivalent.
- Excellent communication and interpersonal skills.
- Friendly and approachable demeanor.
- Basic computer skills for using hotel management software.
- Ability to multitask and work in a fast-paced environment.
All Jobs For You
- Competitive salary with performance-based incentives.
- Comprehensive training programs for professional development.
- Opportunities for career advancement within OYO Hotels.
- Employee discounts on hotel stays and services.
- Health and wellness programs.
How to Apply:
If you are excited about the prospect of becoming a Front Desk Receptionist & Calling Executive at OYO Hotels, we invite you to apply! Please submit your resume along with a cover letter detailing your relevant skills and expressing your enthusiasm for joining our dynamic team. This is a fantastic opportunity to launch your career in the thriving hospitality industry.
Note: OYO Hotels is an equal opportunity employer. We value diversity and are committed to creating an inclusive workplace for all employees.
Join us at OYO Hotels and be part of a team that's dedicated to providing memorable experiences for our guests. Your journey in the hospitality industry begins here.
12th Pass or Equivalent