Position title
Paytm Recruitment 2024 - Hiring Pan India For Voice Process - work From Home

Refer below responsibility and qualifications to submit application at Paytm Career Job.

  • Job Title: Hiring Pan India For Voice Process
  • Location: (Work From Home)
  • Company: Paytm
  • Qualifications: 12th Pass or Equivalent
  • Job Type: Full-time/Part-time
  • Salary: ₹15,000.00 – ₹20,000.00 per month
  • Schedule: Fixed shift
  • Supplemental Pay: Overtime pay
  • Experience: Freshers can apply

Paytm Careers

Introduction: Welcome to Paytm, where innovation and convenience intersect! We are excited to announce nationwide job opportunities for the position of Voice Process, offering the flexibility of working from home. If you're looking for a dynamic role in a leading financial technology company and the freedom to work from the comfort of your home, then this post is tailored just for you. In this comprehensive description, we'll delve into the responsibilities of the role, the qualifications we are seeking, and the myriad benefits of joining Paytm's work-from-home team.

Position Overview: As a part of the Voice Process team at Paytm Recruitment 2024, you will play a crucial role in providing excellent customer service through voice interactions. This is a work-from-home position, allowing you the flexibility to balance your professional and personal life. If you have strong communication skills, a customer-centric mindset, and the desire to contribute to the success of Paytm, this is the perfect opportunity for you.

Paytm All India Jobs

Key Responsibilities:

  1. Customer Support:
    • Handle customer inquiries and issues through inbound and outbound voice calls.
    • Provide assistance and resolution to customers regarding Paytm's services.
  2. Query Resolution:
    • Address customer queries related to transactions, account management, and other service-related matters.
    • Ensure timely and accurate resolution of customer issues.
  3. Product Knowledge:
    • Stay informed about Paytm's products, services, and policies.
    • Educate customers on the features and benefits of Paytm offerings.
  4. Quality Assurance:
    • Maintain high-quality service standards in line with Paytm's customer service policies.
    • Adhere to established processes and guidelines.
  5. Documentation:
    • Record customer interactions and maintain detailed documentation.
    • Generate reports and updates as required by the team.

Qualifications: To excel in this role, we are seeking candidates with the following qualifications:

  1. Educational Background:
    • Minimum of a high school diploma; a degree in a relevant field is a plus.
  2. Communication Skills:
    • Excellent verbal communication skills in English and Hindi.
    • Clear and concise articulation of information.
  3. Customer-Centric Attitude:
    • Passion for providing exceptional customer service.
    • Ability to empathize and understand customer needs.
  4. Technical Proficiency:
    • Comfortable using computer applications and systems for customer support.
    • Basic knowledge of mobile applications and digital payment systems.
  5. Work-From-Home Readiness:
    • Dedicated workspace at home with a stable internet connection.
    • Ability to adhere to work schedules and deadlines.

work From Home Jobs

Benefits: Joining Paytm for the Voice Process (Work From Home) role comes with a range of benefits to support your work-life balance and professional growth:

  1. Flexibility:
    • Enjoy the freedom of working from the comfort of your home.
  2. Training and Development:
    • Access to training programs to enhance your customer service and communication skills.
  3. Career Progression:
    • Opportunities for career advancement within the organization.
  4. Competitive Compensation:
    • Competitive salary with performance-based incentives.
  5. Employee Benefits:
    • Access to employee benefits and discounts on Paytm services.

Application Process: Ready to embark on a remote career journey with Paytm? Follow these steps to apply:

  1. Visit the Careers Page:
    • Navigate to the official Paytm website and locate the Careers or Jobs section.
  2. Explore Openings:
    • Look for the "Voice Process (Work From Home)" position among the current job listings.
  3. Submit Your Application:
    • Follow the application process provided on the website and submit your resume.
  4. Interview Process:
    • Shortlisted candidates will be contacted for virtual interviews and assessments.

Conclusion: Join Paytm and be a part of shaping the future of digital financial services in India! As a Voice Process professional, you have the opportunity to contribute to the success of Paytm while enjoying the flexibility of working from home. Apply now and be a part of the Paytm revolution, where innovation meets convenience in the world of digital payments.

Job Location
Remote work from: IND
Base Salary
Rs15000-Rs20000 Per month

12th Pass or Equivalent

Employment Type
Date posted
January 4, 2024
Valid through
April 30, 2024
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