Refer below responsibility and qualifications to submit application at PhonePay Career Job.

• Job Title: Voice Process
• Location: (Work From Home)
• Company: PhonePay
• Qualifications: 10th Pass
• Job Type: Full-time/Part-time
• Salary: ₹16,000.00 – ₹22,000.00 per month
• Schedule: Fixed shift
• Supplemental Pay: Overtime pay
• Experience: Freshers can apply

PhonePay Careers

Introduction: PhonePay Hiring For Voice Process, India's leading digital payments platform, is thrilled to announce new job opportunities for individuals seeking a dynamic career in the realm of Voice Process. We are currently hiring for Voice Process roles that allow you to work from the comfort of your home. If you are passionate about customer service, possess excellent communication skills, and are ready to contribute to the future of digital payments, explore this exciting work-from-home opportunity with PhonePe!

PhonePay New Jobs

Job Descriptions:

1. Voice Process Executive - Work From Home:

As a Voice Process Executive at PhonePe, you will be at the forefront of delivering top-notch customer service through voice interactions. Your responsibilities will include:

• Inbound Customer Support:
  • Handling inbound calls from PhonePe users, addressing their queries, and providing assistance with various services.
  • Ensuring a positive and satisfactory customer experience.
• Issue Resolution:
  • Investigating and resolving customer complaints or concerns with empathy and professionalism.
  • Collaborating with internal teams to address complex issues and improve customer satisfaction.
• Product Knowledge:
  • Developing a comprehensive understanding of PhonePe's digital payment products and services.
  • Providing accurate information to customers to assist them in using the platform effectively.
• Quality Assurance:
  • Adhering to established customer service protocols and quality standards.
  • Contributing to continuous improvement initiatives for enhanced service delivery.

Work From Home New Jobs

2. Requirements:

To excel in the role of Voice Process Executive at PhonePe, we are looking for candidates with the following qualifications:

• Educational Qualification:
  • Minimum educational qualification as per industry standards.
  • Basic computer literacy and familiarity with customer relationship management (CRM) tools.
• Communication Skills:
  • Excellent communication skills in English and Hindi.
  • Ability to articulate information clearly and concisely.
• Customer-Centric Mindset:
  • A passion for delivering exceptional customer service.
  • Ability to empathize with customers and provide solutions that exceed expectations.
• Problem-Solving Skills:
  • Strong analytical and problem-solving abilities.
  • Proactive in finding solutions to customer concerns.

3. Benefits:

Joining PhonePe as a Voice Process Executive comes with a range of benefits, including:

• Competitive salary packages and performance-based incentives.
• Opportunities for career growth and advancement within PhonePe.
• Comprehensive training programs for skill development.
• The flexibility of remote work, allowing you to balance work and personal commitments.

4. Conclusion:

PhonePe is committed to providing equal opportunities for individuals seeking work-from-home positions. If you are ready to contribute to the success of India's leading digital payments platform, apply now! Join PhonePe and be a part of a brand that is shaping the future of digital transactions. Your journey with PhonePe awaits – come and make an impact in the world of digital payments from the comfort of your home.