Refer below responsibility and qualifications to submit application at Phonepay Career Job.
- Job Title: International BPO /Call Center Executive
- Location: (Work From Home)
- Company: Phonepay
- Qualifications: 12th Pass or Equivalent
- Job Type: Full-time/Part-time
- Salary: ₹16,000.00 – ₹22,000.00 per month
- Schedule: Fixed shift
- Supplemental Pay: Overtime pay
- Experience: Freshers can apply
Are you ready to take your career to new heights? Phonepay Recruitment 2024 , a leading digital payments platform, is thrilled to announce various job opportunities in the International BPO/Call Center domain. We are on the lookout for dynamic and customer-centric individuals to join our global team. If you have excellent communication skills, a passion for customer service, and the desire to work in a fast-paced environment, this is your chance to shine. Apply now and be a part of PhonePe's journey to redefine the future of digital payments!
As an International BPO/Call Center Executive at PhonePe, you will be the voice of our brand, providing exceptional customer service to users around the world. This is a fantastic opportunity for individuals looking to kickstart or enhance their career in a global organization known for its innovation and commitment to customer satisfaction.
- Customer Interaction: Handle inbound and outbound calls to assist PhonePe users with inquiries, transactions, and issue resolution.
- Problem Solving: Provide effective solutions to customer issues, ensuring a positive and seamless experience.
- International Support: Cater to the needs of international customers, addressing queries and concerns related to digital payments.
- Product Knowledge: Stay updated on PhonePe's products and services to offer accurate information to customers.
- Quality Assurance: Maintain high-quality standards in communication, adhering to company policies and procedures.
- Team Collaboration: Work closely with team members and supervisors to ensure efficient operations and a positive work environment.
- Educational Qualification: Minimum 12th pass or equivalent qualification from a recognized educational board.
- Communication Skills: Exceptional verbal and written communication skills in English. Proficiency in additional languages is a plus.
- Customer-Centric Attitude: Passion for delivering excellent customer service and a desire to exceed customer expectations.
- Problem-Solving Skills: Ability to analyze and solve customer issues promptly and efficiently.
- Adaptability: Willingness to work in a dynamic and fast-paced environment with changing priorities.
- Tech-Savvy: Comfortable using digital tools and platforms for customer interactions.
Perks and Benefits:
- Competitive Compensation: Enjoy a competitive salary package with performance-based incentives.
- Training and Development: Access to comprehensive training programs to enhance your skills and knowledge.
- Career Growth: Opportunities for career advancement within PhonePe based on performance and dedication.
- Global Exposure: Interact with customers from around the world, gaining valuable international work experience.
- Employee Benefits: Avail perks such as health insurance, employee discounts, and more.
How to Apply:
Excited about the prospect of joining PhonePe's global team? Visit our official careers page or download the PhonePe app to explore and apply for International BPO/Call Center Executive positions. Submit your application along with your resume, showcasing your communication skills and enthusiasm to contribute to our global success.
12th Pass or Equivalent